Returns & Exchanges
At EIBACH SHOP, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Log in to your account and visit the 'Order History' section to request a return authorization and receive your shipping label.
Prepare the Package
Place the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing